We were delighted to be able to help a customer at the roadside earlier this month after she had the misfortune of losing her only car key and being locked out of her Ford S-Max whilst visiting a friend near Canterbury.
After receiving a call from the distressed lady near Canterbury, who had explained that she had lost her only car key and was concerned about getting back on the road quickly to collect her children from school, I was able to reschedule another non-urgent job and was with my customer at the roadside within 20 minutes of her call.
Having a fully stocked van with various parts and car keys immediately available, I was able to pick open and decode the car door lock, before making her a car key replacement within minutes of my arrival. The new car key was cut and programmed at the roadside allowing her to be back on the road quickly and able to pick her children up from school on time.
I was really happy to hear from her that we offered her a much better price and was with her much faster than the other auto locksmiths she had called, which was reflected in the 5-star Google review she was kind enough to leave us. We really appreciated the fact she chose us in her moment of need and are so grateful for such calls and take no joy in the misfortune of our customers. We are just really happy to help with a fast and affordable replacement car key solution.
Aaron (and Barney) was really quick to come out. He was really nice and also very knowledgeable and quick to fix my issue. I would recommend him as he also made sure I was the owner. I was so happy with the outcome and was also advised well for any future issues. A++
– Review from customer
